Consumer Rights And Protections

The Australian Consumer Law provides consumers with a range of legal protections that can often be exercised cost effectively at NCAT. 

Some of the consumer rights include:-

  • Implied guarantees with respect to goods and services;
  • Consumer protections with respect to unconscionable conduct, misleading or deceptive conduct, false or misleading representations regarding goods or services, misleading conduct regarding land, unfair contract terms and additionally the protections under the Contracts Review Legislation. 

Let Us Help With Consumer Protections:-

  • We can help you understand if you are a consumer;
  • We can help you draft the paperwork to bring or defend your claim;
  • We can help you get expert evidence;
  • We can assist with documenting any settlement; and
  • For complex matters we can seek leave to appear at NCAT (as lawyers do not automatically have a right to appear).
  • For matters that proceed in the Court, and not NCAT, we can often assist with the entire matter. 

* Disclaimer:- This publication contains general information which may not suit your particular needs or circumstances. It may be summarised and include generalisations. Details that may be important in your specific circumstances might not be included. Litigant strives to ensure that the information in this publication is accurate and up-to-date, but does not represent or guarantee that it is accurate, reliable, current, complete or suitable. You should independently evaluate and verify the accuracy, reliability, currency, completeness and suitability of the information, before you rely on it. The information in this publication is not legal or other professional advice. You should obtain independent legal or professional advice that is tailored to your particular circumstances if you have concerns. To the maximum extent permitted by law, Litigant excludes liability for any loss, however caused (including by negligence), relating to or arising directly or indirectly from using or relying on any content in this publication. Litigant asserts copyright over the content of this publication.